Terms & Conditions

Last update date 05/04/2024

Article 1 - Object

These terms govern sales by the company Eric Tualle 746 rue de la croix de lavit 34090 Montpellier of virtual products.

Article 2 - Price

Prices of our products are indicated in euros all taxes included (VAT and other applicable taxes on the day of the order), unless otherwise stated and excluding processing and shipping fees.

In case of order to a country other than metropolitan France you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. These duties and sums are not the responsibility of the company Eric Tualle. They will be at your expense and are your responsibility, both in terms of declarations and payments to the competent authorities and bodies in your country. We advise you to check with your local authorities regarding these issues.

All orders, regardless of their origin, are payable in euros.

The company Eric Tualle reserves the right to change its prices at any time, but the product will be billed based on the current rate at the time of order validation and subject to availability.

The products remain the property of the company Eric Tualle until full payment of the price.

Attention: as soon as you physically take possession of the ordered products, the risk of loss or damage to the products is transferred to you.

Article 3 - Orders

You can place an order:

On the Internet: https://visual-campus.com/

The contractual information is presented in French and will be subject to confirmation at the latest when your order is validated.

The company Eric Tualle reserves the right not to record a payment, and not to confirm an order for any reason whatsoever, and more particularly in case of supply problem, or in case of difficulty concerning the order received.

Article 4 - Validation of your order

Any order placed on the website https://visual-campus.com/ implies the full and complete acceptance of these General Conditions. Any confirmation of order implies your full and complete acceptance of these general conditions of sale, without exception or reservation.

All data provided and the confirmation recorded will constitute proof of the transaction.

You declare to have perfect knowledge of it.

The confirmation of the order will be worth signature and acceptance of the operations carried out.

A summary of the information of your order and these General Conditions will be communicated to you in PDF format via the confirmation email address of your order.

Article 5 - Payment

By validating your order, you undertake to pay the indicated price.

Payment for your purchases is made by credit card through the secure system Carte Bancaire, Paypal.

The debit card is only made at the time of shipment of the order. In case of partial deliveries, only the shipped products are debited.

Article 6 - Withdrawal

In accordance with the provisions of article L.121-21 of the Consumer Code, you have a withdrawal period of 14 days from receipt of your products to exercise your right of withdrawal without having to justify reasons or pay penalties.

Returns must be made in their original condition and complete (packaging, accessories, instructions). In this context, your responsibility is engaged. Any damage suffered by the product on this occasion may be such as to defeat the right of withdrawal.

The return costs are at your expense.

In case of exercise of the right of withdrawal, the company Eric Tualle will refund the amounts paid, within 14 days following the notification of your request and via the same means of payment as used during the order.

EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

In accordance with the provisions of Article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:

The provision of services fully performed before the end of the withdrawal period and whose execution has begun after the consumer's prior express agreement and express waiver of his right of withdrawal. The supply of goods or services whose price depends on fluctuations in the financial market beyond the control of the professional and which may occur during the withdrawal period. The supply of goods made to the consumer's specifications or clearly personalized. The supply of goods liable to deteriorate or expire rapidly. The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection. The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items; The supply of alcoholic beverages whose delivery is deferred beyond thirty days and whose agreed value at the conclusion of the contract depends on fluctuations on the market escaping the control of the professional. The supply of audio or video recordings or computer software when they have been unsealed by the consumer after delivery. The supply of a newspaper, periodical or magazine, except for subscription contracts to these publications. Transactions concluded at a public auction. The supply of digital content not provided on a material support, the execution of which began after the consumer's prior express agreement and express waiver of his right of withdrawal.

Article 7 - Availability

Our products are offered as long as they are visible on the website https://visual-campus.com/ and within the limits of available stocks. For products not stocked, our offers are valid subject to availability from our suppliers. In case of unavailability of product after placing your order, we will inform you by email. Your order will be automatically canceled and no bank debit will be made.

In addition, the website https://visual-campus.com/ is not intended to sell its products in large quantities. Therefore, the company Eric Tualle reserves the right to refuse orders for identical items.

Article 8 - Delivery

Products are delivered to the delivery address indicated during the ordering process, within the time indicated on the order validation page.

In case of delay in shipment, an email will be sent to inform you of any impact on the delivery time that has been indicated to you.

In accordance with legal provisions, in case of late delivery, you have the possibility to cancel the order under the conditions and modalities defined in article L 138-2 of the Consumer Code. If in the meantime you receive the product, we will proceed to its refund and the shipping costs in the conditions of article L 138-3 of the Consumer Code.

In case of deliveries by a carrier, the company Eric Tualle cannot be held responsible for late delivery due exclusively to the unavailability of the customer after several appointment proposals.

Article 9 - Warranty

All our products benefit from the legal conformity guarantee and the hidden defect guarantee provided for by articles 1641 and following of the Civil Code. In case of non-conformity of a product sold, it can be returned, exchanged or refunded.

All claims, requests for exchange or refund must be made by email within 30 days of delivery.

The products must be returned to us in the condition in which you received them with all elements (accessories, packaging, instructions, etc.). The shipping costs will be refunded to you based on the invoiced rate and the return costs will be refunded to you upon presentation of receipts.

The provisions of this Article do not prevent you from benefiting from the right of withdrawal provided for in Article 6.

Article 10 - Liability

The products offered comply with French legislation in force. The responsibility of the company Eric Tualle cannot be engaged in case of non-compliance with the legislation of the country where the product is delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products or services that you intend to order.

Furthermore, the company Eric Tualle cannot be held responsible for damages resulting from improper use of the purchased product.

Finally, the responsibility of the company Eric Tualle cannot be engaged for all inconveniences or damages inherent in the use of the Internet network, in particular a service interruption, an external intrusion or the presence of computer viruses.

Article 11 - Applicable law in case of disputes

The language of this contract is French. These terms of sale are subject to French law. In case of dispute, French courts will be the only competent.

Article 12 - Intellectual property

All elements of the website https://visual-campus.com/ are and remain the intellectual and exclusive property of the company Eric Tualle and its mentors. No one is authorized to reproduce, exploit, redistribute, or use in any capacity, even partially, elements of the site whether they are software, visual or sound. Any simple or hypertext link is strictly prohibited without express written consent of the company Eric Tualle.

Article 13 - Personal data

The company Eric Tualle reserves the right to collect personal information and data about you. They are necessary for the management of your order, as well as for the improvement of the services and information we send you.

They may also be transmitted to companies contributing to these relationships, such as those responsible for the execution of services and orders for their management, execution, processing and payment.

These information and data are also kept for security purposes, in order to comply with legal and regulatory obligations.

In accordance with the law of January 6, 1978, you have a right of access, rectification and opposition to personal nominative information and data concerning you, directly on the Internet site.

Article 14 - Archiving Proof

The company Eric Tualle will archive purchase orders and invoices on a reliable and durable medium constituting a faithful copy in accordance with the provisions of article 1348 of the Civil Code.

The computerized records of the company Eric Tualle will be considered by all parties concerned as proof of communications, orders, payments and transactions between the parties.

Article 15 - Data Deletion

In compliance with the General Data Protection Regulation (GDPR), we allow our users to actively manage their presence on our platform. You can deactivate your account directly from your user area, making your account inactive without deleting your personal data or order history. To proceed with a total deletion of your account and all your associated personal data, in accordance with Article 17 of the GDPR on the right to be forgotten, an explicit request must be sent to our customer service department by email at contact@visual-campus.com. This procedure guarantees the security of your information and prevents the accidental loss of your order history.